About us
Why is DiversiGO different?
The aim of the founders of DiversiGO is to actively contribute to the creation of an inclusive world, where everyone's needs are taken into consideration. Therefore, pioneering in its industry, DiversiGO provides private sightseeing through accessible routes with guides prepared for special needs in several languages. You can hear stories, interesting facts in an interactive manner on top of the essential information customized for your private group. All our guides participated in a preparatory and attitude-shaping process put together by us and several associations (e.g. ELTE Bárczi Gusztáv Faculty of Special Needs Education or the Hungarian Federation of the Blind and Partially Sighted, etc.) with materials, tests and a trial walk, so only after that could they become the qualified guides of DiversiGO.
Routes considering everyone's needs
The routes are incorporating different parts of Budapest, altogether covering the most famous tourist locations. You can immediately book any route with 1 DiversiGO guide and you can choose from 3 variants, where one is ideal for visually impaired tourists with more tactile elements, one is wheelchair accessible for tourists with reduced mobility and one is family friendly suitable for baby strollers. You can read more information about the exact routes at the "Route catalog" page.
You can watch some sneak peaks about our unique routes in English on our YouTube channel via the following link: https://youtube.com/playlist?list=PLRx3iMi9WjWbtQuuGrC4zude9csVFPrg-&si=9QLhj7cw9uXmoccO
Your private guide by DiversiGO
The groups are private, so we can ensure the maximum attention and flexibility according to any need and the guides will happily assist with one wheelchair or will guide one visually impaired person according to the sighted guide techniques during the route as well. If you would like us to provide more than 1 guide or provide a sign language interpreter or in case you would like to come in bigger groups than 5, or have any other request, please contact us before booking and we will try to arrange it for you. You can reach out to us via our "Contact" page or you can write an email to diversigotours@gmail.com
Guide education by DiversiGO
Online maps and further materials help our guides to prepare during our multi-step qualification process to ensure DiversiGO's quality. After the qualification, the guides will be able to provide all our tourists a great experience just by learning from these. But of course, they add their own extra knowledge and fantastic personality to the walks as well. The times and dates, when our guides want to work are decided entirely by themselves, there are no minimum expectations from us. Therefore our visitors can only book a timeslot, when our qualified guide is guiding with great enthusiasm. Moreover, we made available the essential information regarding people with special needs to the general public that you can read at our "Education" page. If you feel motivated in joining us as a guide, you can apply at diversigotours@gmail.com
Refund guarantee
We also offer you the following refund guarantee!
- If a walk is cancelled after booking for any unexpected reason due to us and our guides, the full amount paid will be refunded to the bank account provided by the customer. Also, if the customer prefers, we will try to substitute the booked guide with another qualified guide of ours.
- If the walk is cancelled by the customer more than 48 hours before the walk, the full amount paid will be refunded to the bank account provided by the customer.
- If the walk is cancelled by the customer more than 24 hours before the walk, half of the amount paid will be refunded to the bank account provided by the customer.
- If the walk is cancelled by the customer less than 24 hours before the walk, there will not be any refund from us.
- If a special circumstance prevents the customer from participating in the walk, the full amount paid will be refunded to the bank account provided by the customer, on a case-by-case basis after individual assessment.